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Complicating things further, teams often divide responsibility for strategy and execution. The Double Diamond process can be further broken down into four main activities, each corresponding to a stage of the design process. Convergent Thinking — When you are trying to define and present your solution you may be thinking narrowly, focusing on certain ideas to try to solve your problem through the solution. It’s crucial to have been communicating with developers throughout the entire design process so that there aren’t any surprises during handoff.
Discover — Understanding the problem

It provides a structured framework for understanding and addressing the needs of users, and for developing innovative solutions to complex problems. By following the Double Diamond process, designers can ensure that they are creating products and experiences that truly meet the needs of their users. Once you've moved to the definition phase of the double diamond UX design process, you'll be asked to exercise convergent thinking. Unlike in the discovery phase, where divergent thinking was the way to go, you're now attempting to define and, ultimately, deliver a solution to the problem.
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We assess the viability and impact of our plans, and determine how to measure success. Explore John's insights on leadership, a culture of innovation, and the role of beta in product success. When diverging, the goal is to cast a wide net; generate as many creative insights or ideas as possible. Designers understandably feel frustrated when asked to “design a lunchbox” because it immediately limits the potential outcome. This goes against what they’ve been taught design is all about and what design workflow models, such as the Double Diamond claim. Meet Adam Silver’s Form Design Patterns, a practical guide to designing and building forms for the web.
STEP 2: Define & Plan — Converge
In fact, the iteration that would come after testing various first-round low-fi prototypes would be much more efficiently improved than one that comes after the results of test on a single prototype. Shouldn’t the user be introduced before over 20 different ideas are narrowed into a single prototype? If we are only producing an extremely low-fidelity paper prototype then the argument that time and effort are too limited to produce several prototypes is thwarted. The focus of this article is to revisit how the ideation/development phase interacts with the implementation phase.
What is the Problem Space?
Yet, for each example, we can apply the Double Diamond to help frame strategy and execution of the solution. Of course, this all depends on a number of things, including how well or poorly the feature performs, how good your design and product leaders are at making a business case, and how much work the design team has on. Unless you’re able to make a solid release plan, it’s likely that the second half of the reverse double diamond will actually be uncoupled from the first.
The Council’s origin is Industrial Design – which is about creating tangible objects. It describes significant up-front design, before going on to produce a final solution. Working this way means that solutions are generally perfected before public release. That’s because it’s expensive to change a physical product after it has shipped. Another effect is that a lot of time passes before knowing it’s efficacy in a real market.
Brainstorming, visualization, making of different scenarios, MVPs, low-fidelity wireframes and so on. The definition stage in the Double Diamond model consists of filtering through all the information you got from stage one, and elaborating on it. This can mean identifying bottlenecks or resource waste, seeing hidden opportunities or setting a list of things the design team definitely shouldn’t do (called no-gos). The objective of this stage within the Double Diamond model is to identify and contextualize the actual problem or opportunity. The study found that keeping employees’ minds open to all possible solutions was crucial to ensure maximum creative problem-solving.
Diverging diamond dystopia: Boston edition CNU - Congress for the New Urbanism
Diverging diamond dystopia: Boston edition CNU.
Posted: Mon, 22 Mar 2021 07:00:00 GMT [source]
Timeboxing and voting are good tactics you can use to push the work past the "groan zone.
WKYT Investigates 10 years later, how is Lexington's double crossover diamond doing? - WKYT
WKYT Investigates 10 years later, how is Lexington's double crossover diamond doing?.
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The core question in almost any creative or design project is how to get from point A – “Don’t know” or “Could be” – to point B – “Do know” or “Should be”. That’s what I have done to the design process during my previous months trying to master Digital Experience Design at Hyper Island. Overall, the results were consistent with what one would expect of current or past meal kit service users; convenience was the primary attraction.
Some of their needs were being met by Blue Apron’s existing service, but not all. Bear with me as I frame the process that led to the problematic design studios. The second phase of the first diamond is about using your research to converge upon a problem.
Like other design thinking processes, it uses critical thinking and reflective practice to apply design characteristics to reach creative solutions and innovative ideas. Double Diamond Method offers a range of benefits and advantages to designers and design teams. In conclusion, the Double Diamond is a powerful tool for designers and innovators.
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